The cloud continuum presents one of the greatest opportunities to affect a lasting culture of innovation and enhanced customer experience. Mitel, as a major provider of Unified Communications as a Service, or UCaaS, has fully embraced and committed to exploiting this opportunity. Over the past few years, we have made the transition to cloud computing. We serve thousands of companies with UCaaS services for call centers, internet-based phones, and online collaboration tools.Our transition to cloud-based technologies has allowed us—and our customers—to innovate faster and broader within the area of cloud services and products. We leverage cloud computing to gather data from diverse places, analyze it for less cost and effort, and use the information in more aspects of our daily work. That results in a new and better working experience for our staff, while delivering faster, more responsive, and empathetic experiences for our customers.To read this article in full, please click her
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