Over the last extraordinary year, employment has been a hot topic—both for the rise in global unemployment and, for those fortunate enough to remain employed, the overhaul in how and where people work. For that latter group, and for people slowly returning to the workforce, matters of the employee experience (EX) are moving front of mind.EX covers the gamut of the entire employee journey, from hiring to onboarding to being an active employee to departing the workplace. And more employers are starting to recognize and appreciate that the whole experience matters. It’s just one more way that organizations are evolving to become an Autonomous Digital Enterprise (ADE) and deliver a Transcendent Customer Experience not just to external customers, but employees, too.To read this article in full, please click her
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