It’s been talked about for years. But now, at last, manufacturers and service providers are beginning to deliver the right experiences.Consider Tesla. It produces self-learning vehicles, which are regularly updated via over-the-air software updates and are continually monitored for remote diagnostic purposes. That means trips to mechanics are minimized, and mobile technicians are regularly deployed – to where you are – to handle most repairs.Small wonder that Tesla has a customer satisfaction rating of 90%, much higher than most other car companies. And more than ¾ of customers return to Tesla when it’s time for their next car.Basically, what Tesla and several other popular brands have mastered is … time management. And as a consumer of products and services, do you want an experience that saves you time? Or that ensures your time is well spent?To read this article in full, please click her
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