As companies continue to pivot and adapt in response to the pandemic, more of them have turned toward automation, artificial intelligence (AI), and machine learning (ML)—the trifecta behind intelligent automation—to help them streamline their business processes and better prepare for future “what if” scenarios.In a recent refresh of its Automating with Intelligence study, Deloitte saw a significant uptick in the adoption of intelligent automation in 2020, with 73 percent starting their intelligent automation journey—a 15 percent increase over 2019. Of those, 37 percent are piloting (1–10 automations), 23 percent are implementing (11–50 automations), and 13 percent are scaling (51+ automations).To read this article in full, please click her
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