Research indicates that enterprises have accelerated their adoption of technology innovation in response to events over the past 18 months. McKinsey survey suggests that the pandemic has accelerated digitization of customer interactions by several years. Successfully accelerating digital transformation will rely on the adoption of technologies such as hybrid cloud, AI and automation. We expect the CIO to play a major role in accelerating this transformation across the organization.Brenda Harvey, General Manager, IBM, Asia-Pacific, sat down with us to share her thoughts on transformation, automation and cloud.To read this article in full, please click her
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