The wall separating IT and line-of-business units began to crumble decades ago, around the same time that the role of chief information officer (CIO) – an executive responsible for bridging the IT-business gap – first emerged.Today, IT and business are inseparable, if not indistinguishable, and CIOs are seen as critical leaders in crafting business strategy as well as in driving business execution. Part of the CIO’s role remains making good and timely decisions about how to upgrade different elements of the IT infrastructure, from servers to storage to networking equipment. In today’s world, however, the most impactful initiative CIOs and IT departments can drive is the automation of the many manual processes that occur on top of, and across, the ubiquitous IT foundation.To read this article in full, please click her
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