IT professionals must address many of the requirements associated with automation initiatives, from helping to establish robotic process automation (RPA) platforms and standards to meeting security and compliance demands. But while IT professionals themselves will develop and deploy many IT and broad-based business automations, they don’t have the expertise or the bandwidth to identify and automate all of the processes occurring throughout an enterprise.By some estimates, in fact, 40% or more of the manual tasks amenable to automation can only be tackled if many non-IT employees become “citizen developers.” The “developer” moniker, however, doesn’t mean that business users need to suddenly become coding experts.To read this article in full, please click her
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