This Industry Viewpoint was authored by Andres Proano, CRO and EVP of BTS
The international voice market has never been more complex than it is today. Surcharges and penalties are being introduced in new markets while fraud and pricing pressure hurt margins. The role of the Tier 1 carrier has to evolve to be an enabler for profitability and long-term growth. That’s a different mindset than we’ve seen in the past and it is underpinned with new technology and service offerings. … [visit site to read mor
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