Cloud is an important part of the digital transformation journey. It enables the business to experiment quickly, innovate faster, and reduce operational overhead, unlocking the ability to move faster with transformation. In turn, this enables the business to provide new digital experiences that can increase customer satisfaction and create new lines of revenue that ultimately grow the business. Cloud transformation must connect to the business
Yet, to achieve these outcomes, the first step on the cloud journey should be to understand the business’s objectives and then provide an IT solution that can help support them. To illustrate the point, consider the case of a clinical research company whose cloud transformation was IT-inspired. While the technology approach was textbook, the project was not tied to a clear business objective. Over the course of the project, Medicare regulations changed, which significantly reduced the need for the product the team was developing.  To read this article in full, please click her
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