Over the past year, companies everywhere have withstood challenges ranging from extreme global uncertainty and ever-changing stakeholder demands to increasingly constrained resources. Business leaders have had to think on their feet while managing through rapid change.In order to provide customers with the products and services they need in a way that they’ll love, companies must increase productivity and boost their operational resilience.User experience (UX) is crucial to harnessing these changes, rather than being bowled over by them. So how can we improve UX and drive continued business transformation in tandem?I’m hearing from C-suite customers that they need to make employees’ work easier and flow much better. They clearly want their teams to be happy, while being able to consistently perform the optimal levels of work required in these unique times.To read this article in full, please click her
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