Performance monitoring of private applications accessed remotely via VPN has always been a challenge. The encrypted tunnel between the user and the data center blocked the ability to truly understand what might have been causing performance issues on those network connections. Without a proper flashlight, this dark tunnel often hid the root cause of persistent problems.This is the bane of any VPN administrator’s existence—the all-too-predictable support ticket: “my experience accessing this app over the VPN is extremely slow! But it works fine when I’m at my desk…” How do you even begin to troubleshoot? It could be a memory or CPU constraint on the user’s device, slow local WiFi, congestion in the local ISP, problems on the backbone, congestion in the data center or cloud hosting environment, or latency on the back-end app server.To read this article in full, please click her
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